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Project operations 1 minute

Turn scattered project updates into structured project memory

Project decisions, risks and actions often arrive in email and chat, then disappear into meeting preparation. This example turns two approved updates into a structured project record and reruns safely without duplicates.

Source updates
2
Structured records
2
Duplicates on rerun
0
Recorded against a synthetic Project Phoenix workspace. Names and updates are demonstration data.

What the recording proves

A controlled route from conversation to project record

01

Read agreed sources

The workflow reads a defined Outlook folder and Teams conversation rather than searching every message it can access.

02

Extract and validate

The model turns unstructured updates into summaries, actions, risks and decisions. Validation checks the result before anything is written.

03

Write without duplication

The destination keeps the source and timestamp with each record. Running the same inputs again leaves the list at two records.

Reusable architecture

The products shown are demonstration surfaces, not a prescribed stack

The pattern is read, extract, validate and write. Each surface can be replaced to suit the organisation, its controls and the systems already in place.

Sources

Outlook + Teams

Email, chat, tickets, CRM or meeting platforms

Orchestration

n8n

Power Automate, Logic Apps or a custom service

AI

OpenAI

Azure OpenAI or another suitable model

Destination

SharePoint

Dataverse, CRM, a project system or controlled repository

Potential extensions

Add human approval where the decision warrants it

The recording shows an automated write after validation. A production design could hold uncertain or high-impact items for review while routine updates continue automatically.

Approval by exception

Route low-confidence extraction, new risks, decision changes or sensitive content to a reviewer before the destination is updated.

Amend, approve or reject

Give the reviewer the source alongside the proposed record, then capture their decision and any correction.

Audit trail

Keep the source, extracted values, validation result, reviewer and final write together for later review.

Reporting and follow-through

Use the governed records to produce RAID views, stakeholder summaries, notifications or assigned actions.

Apply the pattern

If your team rebuilds the same operational picture by hand, this is the kind of workflow I design.

I can map the sources, controls and destination around the systems you already use.

Discuss a workflow