I help businesses make everyday work flow better with practical automation, connected systems and AI where it fits.

So your team can get on with the proper work.

No IT department needed. No technical background required.

Ask about a Process Friction Review →

If your business has grown but the way it runs hasn’t kept pace, that’s usually where I come in. That might mean work tracked in spreadsheets, information buried in email chains or software that’s barely being used. I work out what needs changing, then help you design or build the right fix.

Recent writing

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Enterprise

What happens when your AI agent fails silently

Three weeks ago a research pipeline I run finished overnight. Clean exit. No errors, no timeouts, nothing in the logs that looked wrong. The next morning I found three new entries in the records database with scores, bri

6 min read
Copilot

Managing Copilot Cowork Skills: Design Patterns for Enterprise

The subfolder pattern works in Copilot Cowork, so the design question actually matters. How to structure SKILL.md as a dispatch router, where organisational content belongs, and why the growing community marketplaces are a risk, not a shortcut.

8 min read
Microsoft

Copilot Cowork Custom Skills: Here's What I Found

I tested Copilot Cowork custom skills for a week. The docs make setup look simple, but there's undocumented behaviour, built-in skill conflicts, and a persistence gap vs Claude Cowork.

3 min read